Shipping Info

Shipping charges

Standard shipping is free when your product subtotal is US$200 or more. For orders below US$200, standard shipping costs US$5.90. All amounts are in US dollars. The shipping charge is shown in your cart and included in the total before payment.

Processing time

Ready-made items require 3–5 business days for processing. Custom items require 7–10 business days. Processing happens before dispatch and is already counted in the 9–20 business-day United States estimate below; for the United Kingdom and Canada the 7–12 business-day estimate starts after dispatch.

Estimated transit time

United States: estimated total delivery is 9–20 business days from order placement, including making, processing and transit. This total already includes production time; do not add the processing period again. United Kingdom and Canada: estimated transit is 7–12 business days after dispatch. Business days exclude weekends and applicable holidays. These estimates are not guaranteed arrival dates.

Other destinations

Please contact us before ordering for a destination outside the United States, United Kingdom or Canada so we can confirm whether delivery is available and provide an estimate.

Questions about delivery

Email contact@moqgo.com with your destination and product details. For existing orders, include your order number. See our Returns & Refunds policy for damaged, defective or incorrect orders.